IPC360 Support

Reach the MAUK Solutions team, or report a problem so it is recorded and tracked.

Contact MAUK Solutions, Setup, access, product support and technical issues

Email supportcontact@mauksolutions.com
MAUK Solutionsmauksolutions.com (opens in a new tab)

Never send your password to anybody, including MAUK Solutions. Nobody from support will ever ask for it.

IPC360Assess. Improve. Protect.

A Product of MAUK Solutions (opens in a new tab)

Need an IPC360 account?, Create one yourself, or ask us to set it up

You can create your own IPC360 account in a couple of minutes and set up your hospital yourself. If you would rather the MAUK Solutions team set up your hospital and colleagues for you, request a managed setup or contact us using the channels above.

Create an accountYour name, your email address and a password, then your hospital.
Getting an IPC360 accountCreating your own account, joining colleagues, and requesting a managed setup.
Sign in to IPC360If you already hold an account, sign in with your email address or sign-in ID.

Answer it yourself, faster

Help CentreSearchable guidance on assessments, results, trends, reports and your account.
IPC360 AssistantOpen it from Ask Assistant in the top bar. It answers from the Help Centre and can explain your own results.
Sign-in problemsLocked out, wrong identifier, or a password that needs reissuing.
Access and permissionsA page you cannot reach, or the wrong hospital on your account.

Report a problem or send feedback, Sign in to send a tracked report

A report is filed against your account so the MAUK Solutions team can reply to you and you can see its status. Sign in to send one, or email the address above if you cannot sign in.