IPC360 Support

Reach the MAUK Solutions team, or report a problem so it is recorded and tracked.

Contact MAUK Solutions, Setup, access, product support and technical issues

Email supportcontact@mauksolutions.com
MAUK Solutionsmauksolutions.com (opens in a new tab)

Never send your password to anybody, including MAUK Solutions. Nobody from support will ever ask for it.

IPC360Assess. Improve. Protect.

A Product of MAUK Solutions (opens in a new tab)

Need an IPC360 account?, Access is provisioned, not self-registered

IPC360 access is provided to approved hospitals and healthcare professionals. Accounts are provisioned by your organisation or the MAUK Solutions team, so there is no sign-up form. Contact us using the channels above to set up access for your hospital or for a user account.

Requesting an IPC360 accountWhat an administrator needs from you, and what to send if your hospital is new to IPC360.
Sign in to IPC360If you already hold an account, sign in with the email address or sign-in ID issued to you.

Answer it yourself, faster

Help CentreSearchable guidance on assessments, results, trends, reports and your account.
IPC360 AssistantOpen it from Ask Assistant in the top bar. It answers from the Help Centre and can explain your own results.
Sign-in problemsLocked out, wrong identifier, or a password that needs reissuing.
Access and permissionsA page you cannot reach, or the wrong hospital on your account.

Report a problem or send feedback, Sign in to send a tracked report

A report is filed against your account so the MAUK Solutions team can reply to you and you can see its status. Sign in to send one, or email the address above if you cannot sign in.