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Getting an IPC360 account

Create your own IPC360 account from the sign-in page in a couple of minutes, then set up your profile and your hospital. If you would rather the MAUK Solutions team set up your hospital and colleagues for you, request a managed setup instead.

There are two ways in. Most people create their own account: it takes a couple of minutes and you can start your first assessment straight away. An organisation that wants the MAUK Solutions team to set up the hospital and several colleagues at once can request a managed setup instead.

Create your own account

  1. On the sign-in page, select Create an account.
  2. Enter your full name, your work email address and a password. The password needs at least 12 characters, with upper and lower case letters and a number or symbol.
  3. IPC360 signs you in and asks for two short things: your profile (how your name appears on reports, and your designation) and your hospital (its name, type and location).
  4. Check the summary and select Enter IPC360. Your dashboard opens, ready for your first assessment.

Note: An account you create comes with a hospital record of its own. It does not join you to colleagues who already use IPC360 for the same hospital; to work in the same hospital record as them, ask their IPC360 administrator or the MAUK Solutions team to assign you.

If your hospital already uses IPC360

  1. Ask whoever administers IPC360 at your organisation to create an account for you, or to assign the account you created to your hospital.
  2. If they create it, you receive your sign-in details and a temporary password.
  3. Sign in and choose your own password straight away. The temporary one stops working at that point.

Request a managed setup

  1. Open the Request access page, linked from the sign-in screen, and fill the form in.
  2. Give your name, work email address, designation and the hospital you assess, and say how many people would use IPC360 and who would administer it.
  3. The MAUK Solutions team contacts you, then sets up the hospital and the accounts.

Note: The Support page and the sign-in page both list the contact channels this installation has configured, so what you see there is current. No telephone or WhatsApp number is shown unless a real one has been set up.

Good to know

  • Your email address is how you sign in. IPC360 does not send email, so type it carefully.
  • Your assessments are private to you unless you choose to share them.
  • Passwords are never recovered, only replaced. If you forget yours, select Forgot your password on the sign-in page.
  • The MAUK Solutions team administers IPC360 and can reset a password, or suspend an account that is misused.
  • For demonstrations, pricing or an agreement for your institution, contact the MAUK Solutions team.

Source: IPC360 Help · Getting an account

Related

  • Setting up your accountAfter you create an account, IPC360 asks for your profile and your hospital, one short step at a time. Your progress is saved after each step, so you can stop and continue later.
  • Contacting MAUK SolutionsThe MAUK Solutions team can help with IPC360 setup, access, product support and technical issues, by email, and by WhatsApp where a number has been configured.
  • I cannot sign inCheck that you are using the right identifier and password. If you have forgotten your password, select Forgot your password: your administrator or MAUK Solutions issues a new one. If you do not have an account at all, see Getting an IPC360 account.
  • What IPC360 isIPC360 is a platform for assessing, monitoring and strengthening a hospital’s Infection Prevention and Control programme using a structured WHO IPCAF-based methodology.

Did this answer your question?

Ask IPC360 Assistant if you need this applied to your own assessment, or contact the MAUK Solutions team.

See also: Reporting a problem or sending feedback · Starting an assessment