Reading an improvement
An improvement is shown as a positive change in points, the number of components that improved, and, where it applies, a move to a higher IPC level.
The Change figure is the difference in total points between the two assessments, stated with its direction in words and an arrow as well as a colour. The component table shows which components produced it.
Before presenting it
- Check that both assessments were answered with comparable honesty and completeness. A rise caused by more generous answering is not improvement.
- Check the number of not-applicable indicators in each. A different pattern changes what the totals mean.
- Name the components that moved. “We improved by 85 points, led by CC3 and CC8” is a far stronger statement than the total alone.
Source: IPC360 Help · Reading a trend
Related
- Comparing assessmentsTrends compares your completed assessments, overall and component by component, and states the change in points rather than implying it with a line.
- Reading a declineA fall in score is stated as plainly as a rise; it usually means either a genuine deterioration or a more honest assessment than the last one.
- Presenting a report to managementLead with the score and the level, name the two or three components behind the shortfall, and finish with what is being done and what is needed.
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See also: Improvement opportunities and recommendations · Why only completed assessments appear · What each report section means