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A report will not print correctly

Use the browser’s own print dialog rather than a screenshot, and enable background graphics if the brand header does not appear.
  1. Use Ctrl+P (Cmd+P on a Mac) from the report page itself.
  2. Choose A4 and portrait orientation.
  3. If the coloured header does not appear, enable “Background graphics” in the print dialog’s more-settings section.
  4. To share it electronically, choose “Save as PDF” as the printer.

Note: Screen-only controls are removed automatically when printing; a page that looks different on paper is expected, not a fault.

Source: IPC360 Help · Printing and exporting

Related

  • Printing and exportingUse your browser’s print dialog (Ctrl+P, or Cmd+P on a Mac) to print a report or save it as a PDF; registers can also be exported as CSV.
  • Opening a reportReports are available for finalized assessments; open Reports in the sidebar, or select Executive report from your dashboard.
  • Reporting a problem or sending feedbackUse Report a problem to send a bug, a question, a missing feature or a suggestion to MAUK Solutions, with the page you were on attached automatically.

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Ask IPC360 Assistant if you need this applied to your own assessment, or contact the MAUK Solutions team.

See also: Evidence will not upload